Frequently asked questions
FAQ
Here you can request a free try-on set. After receiving it, you will have enough time to test and try on the clothes. The trial package itself contains sizes S-XL. Additionally, you will find a color palette with fabric samples where you can choose the suitable textile color.
We assume you want your design on the front and your class names on the back as usual. Unless you have another idea, then please let us know. Basically, we can implement any wish for you! Printing on the back is always included and of course free of charge.
As many as you like! Every additional color? Of course free of charge.
Of course! After you have placed your order and the payment has been received, you will receive a print preview from us showing how the finished product will look. This way you can discuss it again with your classmates. Do you have improvement requests? Just let us know & we will change it. Are you satisfied? After your "go," everything goes to print.
Then check out our Instagram account. We always post our latest designs and prints there. This might give you inspiration for how your graduation hoodies should look. Alternatively, you can find hundreds of designs in our webshop or the configurator on this website.
Perfect. You can upload images, sketches, etc. in the order form under "Upload design" (in the middle of the form) for your front and/or back designs.
Or: In the configurator
go to "Images" and upload your design there. This way we can create your unique design for you. And this is even free of charge!
go to "Images" and upload your design there. This way we can create your unique design for you. And this is even free of charge!
You can place your order either via the order form (also suitable if you already have your own design and want to upload it) or you order via the configurator. There you can edit designs again yourself or create them completely from scratch and let your creativity run free. Of course, we also gladly accept your orders via WhatsApp or email. Just send us a message and we will send you the checklist with all important information we need for the order.
You can pay by direct bank transfer, Paypal, PayPal direct debit, credit card, or PayPal “pay later” (invoice purchase). With PayPal invoice purchase, you then have up to 8 weeks after receiving the order to collect the necessary money.
Shipping costs are included with us! Only if an extra express shipping/production is requested, a fee between €2 - €5 per person applies. The surcharge depends on the order volume and the associated necessary shift systems.
Of course! And again and again! Discount codes are displayed directly in the shop or on Instagram (@akoodies).
If you are unsure, just order our free sample package. Alternatively, you can also determine the sizes yourself. We offer our size chart as a guideline here. Our hoodies fit true to size and are of high quality. However, if you like it looser, you should order one size larger.
Sample prints are very costly and unfortunately not possible. However, you can view your design digitally in the configurator. After the order, a graphic designer will send you a print preview of the front and back. Of course, changes can still be requested here. We only start after your approval, when you are 100% satisfied!
After print approval, the usual production time from August to February is about 3-6 working days and from March to July about 4-12 working days (seasonal fluctuations). However, with a high number of orders, there may be slight delays. Please contact our customer service if you want to inquire about the current processing time. Additionally, we offer express production for an extra charge, which is completed within about 1-3 working days. If you have a special deadline, you can simply contact us via WhatsApp and we will take care of everything else. Thanks to our own printing facility in Hasselroth and a large inventory, we are able to respond flexibly to your wishes.
After your order, you will receive an order confirmation listing everything again. After payment is received, you will get a print preview which can be confirmed or changed again. Don't worry: We will revise the design until you are 100% satisfied. Then it will be released for printing and delivery will take place within 4-19 business days via DPD.
No! We deliver from 1 piece. The unit price depends on the quantity ordered.
Under the price list, all prices are listed according to the order quantity. The higher the order quantity, the lower the prices.
Our prices are tiered under the price list category, the more textiles you order the cheaper the unit price per textile. Extras come separately. Is it too expensive for you? Do you have a limited budget? No problem! Thanks to our best-price guarantee. We promise the lowest price. So just get in touch via email at Anfrage@akhoodies.de. The colleagues will send you an amazing offer.
Of course! Every student has the option to choose what they ultimately want.
You want several hoodies in different colors? No problem, just select one color and add it to the cart. Multiple colors or several items can be added to the cart one after the other. For sleeve print, add the names in the checkout under "Sleeve print names." The color change is charged at €2 per hoodie.
We can print almost any color as long as it is created in the CMYK color space; however, there are technical limitations: Transparent designs or motifs are not displayed as in the graphic due to the white underprint and can therefore differ significantly from the preview; shades, gradients, or elements with less than 100% opacity are also printed with white underneath, so they cannot be printed true to the original; please therefore only use fully opaque, solid colors to achieve an optimal result – if in doubt, we are happy to help.